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Unmatched Technical Support: Enhancing Your Manufacturing Success
At ARK Fastech, we continuously strive to provide exceptional technical support to our customers, ensuring they can achieve their manufacturing goals with confidence. A recent success story involves our collaboration with a prominent Japanese truck manufacturer facing challenges in meeting the stringent requirements for a stainless holder for their turbocharger.
The Challenge
The Japanese truck maker sought fasteners for a stainless holder critical to their turbocharger application. The key requirements were high hardness and exceptional wear resistance to ensure durability and performance. However, the manufacturer was struggling to achieve these requirements due to limitations in their current processes, which could not provide the necessary hardness and wear characteristics.
Our Solution
Recognizing the urgency and complexity of their needs, our technical support team sprang into action. We arranged a consultation with the manufacturer to thoroughly understand their challenges and the specific requirements of their application. During the discussion, we learned about their manufacturing processes, material choices, and performance expectations.
Based on this assessment, we recommended a proven heat treatment process known as Carbonitriding. This technique combines carbon and nitrogen treatment, allowing for enhanced hardness and wear resistance. Applying this method to the stainless material used in their turbocharger holder would significantly improve its performance characteristics, making it much more suited for the demanding environment in which it would operate.
The Results?
With our technical guidance, the Japanese truck maker implemented the Carbonitriding process in their manufacturing workflow. Throughout the process, our team continued to offer support, providing detailed information on best practices and expected outcomes.
The stainless holder for the turbocharger exceeded the required physical characteristics. The parts demonstrated remarkable hardness and wear resistance, ultimately enhancing the efficiency and reliability of the truck’s turbocharger system. The manufacturer was thrilled with the outcome, as it not only met their specifications but also improved their overall production timelines and product quality.